Effective October 29, 2023
PART A: BACKGROUND
1. Cryptocurrency Services
1.1 Skrill's "Cryptocurrency Services" enable eligible Skrill account holders to:
1.1.1 Buy/sell interests in supported cryptocurrencies using Skrill account funds ("Instant Buy/Sell").
1.1.2 Withdraw funds to purchase supported cryptocurrencies and transfer them to designated wallets ("Crypto Withdrawal").
1.2 Cryptocurrencies are currently unregulated by the UK Financial Conduct Authority (FCA).
1.3 No Financial Advice: We provide market data but do not offer investment guidance. Consult an independent financial advisor if uncertain about cryptocurrency transactions.
2. About Skrill and These Terms
2.1 Skrill Limited (FCA registration 900001) is authorized for electronic money issuance and UK cryptoasset activities under MRL 2017.
2.2 These Terms govern your use of Skrill's Cryptocurrency Services, comprising:
- Part A: General information
- Part B: Instant Buy/Sell terms
- Part C: Crypto Withdrawal terms
- Part D: General conditions
2.6 These Terms supersede any conflicting provisions in Skrill's Account Terms.
3. Eligibility
To access Cryptocurrency Services, you must:
3.1.1 Hold an active Skrill account
3.1.2 Reside in a supported country
3.1.3 Pass identity verification checks
3.4 By using these services, you confirm you've read our Cryptocurrency Risk Statement.
4. Service Availability
4.1 Transactions are contingent on successful exchange execution. We cannot guarantee:
- Continuous service access
- Exact price execution due to market volatility
4.6 We'll make reasonable efforts to maintain service uptime, with advance notice for scheduled maintenance.
PART B: INSTANT BUY/SELL
5. Service Features
5.1 The Instant Buy/Sell service allows you to:
- Trade interests in supported cryptocurrencies
- Set price alerts
- Conduct P2P transfers between Skrill users
5.2 Key notes:
- You hold no direct relationship with cryptocurrency exchanges
- Account balances update after confirmed exchange execution
6. Supported Cryptocurrency Changes
6.1 We may add/remove supported cryptocurrencies. For removed assets:
6.1.2 You must sell holdings within 14 days of notification
6.1.3 Unsold holdings will be automatically liquidated at market price
7. Order Execution
7.1 Orders are irrevocable once confirmed. We:
- Charge the purchase price to your Skrill account
- Execute through partnered exchanges
- Hold assets in collective exchange accounts
7.5 Sufficient funds are required for transaction completion.
8. Order Types
8.1 Limit Orders: Buy/sell at specified trigger prices
8.5 Recurring Buys: Schedule automatic purchases at set intervals
8.9 Orders execute exactly as received—no modifications or cancellations post-submission.
PART C: CRYPTO WITHDRAWALS
13. Service Overview
13.1 Crypto Withdrawal enables:
- Purchasing supported cryptocurrencies with Skrill account funds
- Transferring crypto to external wallets
13.3 Supported merchants may change without notice (current list).
14. Withdrawal Process
14.2 To initiate:
- Select "Send to Crypto Wallet"
- Choose cryptocurrency
- Review fees
- Confirm wallet address
14.4 Transactions are irreversible—verify all details before submission.
PART D: GENERAL TERMS
17. Fees
17.1 All transactions incur fees as per our Fee Schedule.
17.7 Network (miner) fees are deducted from withdrawal amounts.
18. Account Termination
18.3 We may suspend/terminate services if:
- Required by exchanges
- Terms are violated
- Suspected fraudulent/illegal activity
18.7 During suspension, we may liquidate holdings at market rates.
19. Liability Limitations
19.2 We're not liable for:
- Service interruptions beyond our control
- Indirect losses (profits, reputation)
- Exchange/provider errors
- Tax obligations
21. Terms Modifications
21.1 Changes take effect immediately or as specified in email notices.
21.4 You may reject changes, which terminates your service access.
FAQ Section
What cryptocurrencies does Skrill support?
👉 View current supported assets (updated periodically).
Can I cancel a cryptocurrency transaction?
No—all orders are irrevocable once submitted.
How are fees calculated?
Fees vary by transaction type and are displayed before confirmation. Network fees apply to withdrawals.
What happens if a cryptocurrency gets delisted?
You'll have 14 days to sell holdings before automatic liquidation at market rates.
Where can I see my transaction history?
All transactions appear in your Skrill account with unique IDs, timestamps, and fee details.
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