KuCoin, as one of the most trusted and transparent cryptocurrency exchanges, implemented Standard Identity Verification (KYC) for all users on November 1, 2018. This guide explains the purpose, process, and FAQs about KYC to help you navigate compliance smoothly.
Why KYC Matters
KuCoin's upgraded KYC policy (effective August 31, 2023) aligns with global anti-money laundering (AML) regulations and enhances account security by requiring:
- ID document upload
- Facial recognition
👉 Learn how KYC protects your assets
Key Deadlines
- New users (registered after August 31, 2023): Must complete KYC to access any services.
Existing users (registered before August 31, 2023):
Unverified accounts face restrictions:
- Only sell orders, position closures, and redemptions allowed
- Deposits disabled (withdrawals remain available)
Complete KYC to enjoy:
- Full platform functionality
- Higher daily withdrawal limits (up to 999,999 USDT)
- Eligibility for KuCoin Spotlight token sales
Step-by-Step KYC Process
1. Personal Verification
Navigate to Account Center > Identity Verification and follow these steps:
| Step | Action | Details |
|---|---|---|
| 1 | Provide Personal Info | Enter details matching your government-issued ID |
| 2 | Upload ID Photo | JPG/PNG under 4MB; ensure clear visibility |
| 3 | Facial Recognition | Live camera session with real-time guidance |
Tip: Processing typically takes 3-5 minutes. Check results in your verification dashboard.
2. Institutional Verification
For corporate accounts:
- Select "Switch to Institutional Verification"
- Submit required business documents
- KuCoin's team will contact you via [email protected]
KYC Troubleshooting FAQ
Q1: Why was my KYC rejected?
Common reasons include:
- Blurry ID photos
- Mismatched personal info
- Expired documents
Simply re-submit with corrected details.
Q2: Can I use a VPN during KYC?
No. Disable VPNs/proxies to avoid location verification issues.
👉 Troubleshoot KYC errors instantly
Q3: What if I can't upload documents?
- Check file format/size (JPG/PNG <4MB)
- Try alternative browsers (Chrome/Firefox)
- Ensure stable internet connection
Compliance Benefits
KuCoin's KYC upgrade:
- Prevents identity theft
- Combats financial crimes
- Complies with global AML/CFT standards
Pro Tip: Complete KYC early to avoid service interruptions. Contact support via KuCoin's 24/7 live chat for assistance.
This guide reflects KuCoin's 2023 policy updates. Always verify requirements on their official platform.
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