Why Real-Name Verification Matters
Real-name verification is a mandatory compliance requirement for digital currency exchanges and a critical measure to safeguard user funds. This process allows exchanges to:
- Authenticate user identities
- Prevent fraudulent registrations
- Combat money laundering activities
- Facilitate account recovery processes
- Enhance overall platform security
Step-by-Step Verification Process
Access Official Website
- Navigate to OK Exchange's official website using your preferred browser
Account Registration/Login
- New users: Complete registration with valid mobile number and email
- Existing users: Log in with your credentials
Initiate Verification
- Click your profile icon → Select "Account Settings"
- Locate "Real-Name Verification" → Click "Start Verification"
Submit Documentation
- Enter accurate personal information (full name, ID number)
Upload clear photos of:
- Front side of government-issued ID
- Back side of government-issued ID
Final Submission
- Review all entered information
- Confirm uploaded images are legible
- Submit verification request
Await Confirmation
- Typical processing time: 1-2 business days
- Notification will be sent via registered contact method
Critical Verification Requirements
| Requirement | Specification |
|---|---|
| ID Validity | Minimum 3 months remaining validity |
| Photo Quality | High-resolution, unaltered images |
| Information Consistency | Must match official records exactly |
| Submission Environment | Secure, private network recommended |
👉 Start your secure verification process now
Common Verification Pitfalls to Avoid
- Submitting expired identification documents
- Providing mismatched name information
- Uploading blurry or incomplete ID photos
- Using public computers/unsecured networks
- Attempting to edit or modify ID images
Frequently Asked Questions
How long does verification typically take?
Most applications are processed within 24-48 hours during business days. Complex cases may require additional time.
Can I trade before completing verification?
Basic account functions are available, but full trading capabilities require completed verification.
What if my verification gets rejected?
You'll receive specific rejection reasons via email. Common issues include expired IDs or mismatched information - correct these and resubmit.
Is my personal information secure?
OK Exchange employs bank-level encryption and strict data protection protocols to safeguard user information.
👉 Need verification assistance? Contact support here
Can non-residents complete verification?
Yes, international users can verify with valid passports or government-issued IDs from their country of residence.
What if my name changed recently?
You'll need to provide official documentation (like marriage certificates) along with your current ID for verification.
Verification Best Practices
Document Preparation
- Ensure your ID is clean and undamaged
- Check expiration date before submitting
- Verify all information is clearly visible
Optimized Photo Capture
- Use natural lighting whenever possible
- Place ID on dark, non-reflective surface
- Capture all four corners of the document
Information Accuracy
- Double-check entered data against physical ID
- Confirm spelling matches exactly
- Verify numerical sequences (ID numbers)
Secure Submission
- Avoid public Wi-Fi networks
- Close unnecessary browser tabs
- Log out after completing the process
Troubleshooting Common Issues
Blurry ID Photos
- Clean your camera lens
- Enable HDR mode if available
- Use document scanning mode on smartphone cameras
Rejected Applications
- Verify all fields were completed
- Check for system notifications about missing requirements
- Confirm ID type is supported (most national IDs and passports are accepted)
Delayed Processing
- Check spam/junk folders for notifications
- Verify your account contact information
- Consider weekends/holidays may extend processing times
Final Verification Checklist
✅ Valid government-issued ID
✅ High-quality front/back photos
✅ Matching personal information
✅ Secure internet connection
✅ Completed all required fields
👉 Complete your verification seamlessly today