Understanding Identity Verification Process
Identity verification is a crucial security step for financial platforms like OKX. This process ensures compliance with global regulations while protecting user accounts from unauthorized access. The verification typically involves submitting government-issued ID documents, proof of address, and sometimes additional documentation for wealth source verification.
Key Components of Verification:
- Basic Identity Documents (Passport/ID Card/Driver's License)
- Proof of Address (Utility bills or bank statements)
- Source of Wealth Documentation (For higher verification levels)
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Step-by-Step Verification Guide
1. Individual Account Verification
- Submit clear photos of your ID document
- Ensure all four corners are visible
- Documents must be valid (not expired)
2. Address Proof Submission
Acceptable documents include:
- Utility bills (≤3 months old)
- Bank statements
- Tax documents
3. Advanced Verification Requirements
For certain transaction limits, you may need to provide:
- Source of Funds (SoF) documentation
- Source of Wealth (SoW) evidence
👉 Learn about advanced verification requirements
Common Verification Issues & Solutions
Facial Recognition Failure
- Ensure proper lighting
- Remove glasses/hats
- Try different angles
Document Rejection Reasons
- Blurry images
- Expired documents
- Information mismatches
Re-verification Requests
Periodic re-verification may be required due to:
- Regulatory updates
- System security upgrades
- Suspicious activity flags
Frequently Asked Questions
Q: How long does verification take?
A: Most verifications complete within 1-3 business days. Complex cases may take longer.
Q: What documents prove DeFi fund sources?
A: Blockchain transaction histories, exchange statements, or mining rewards documentation.
Q: Why does OKX require wealth verification?
A: This complies with global anti-money laundering (AML) regulations and protects the platform's integrity.
Q: How often must I reverify?
A: Typically annually, or when making significant account changes.
Q: Can I use P.O. Box addresses?
A: No, physical residential addresses are required for verification.
Q: What if my documents aren't in English?
A: Certified translations may be required for non-Latin script documents.
Best Practices for Smooth Verification
Document Preparation
- Have digital copies ready before starting
- Ensure all text is legible
Technical Requirements
- Enable camera permissions
- Use supported browsers/app versions
Troubleshooting
- Clear cache if encountering upload errors
- Try different browsers if facing technical issues
Remember: Verified accounts enjoy higher transaction limits and enhanced security features.