What is MaiCoin?
MaiCoin is a Taiwanese cryptocurrency exchange founded in 2014, offering three main services:
- MaiCoin: Simple platform for buying crypto with TWD
- MAX Exchange: Advanced trading with multiple currency pairs
- MaiCapital: Institutional services
MaiCoin vs. MAX: Key Differences
| Feature | MaiCoin | MAX Exchange |
|---|---|---|
| Type | OTC Platform | Full Exchange |
| Best For | Simple BTC purchases | Advanced trading strategies |
| Flexibility | Limited | High |
Why Choose MaiCoin/MAX?
- Local Support: Physical store in Taipei + Taiwanese customer service
- Accessible Funding: Bank transfers or convenience store deposits (7-11/Life-ET)
- Small Investments: Start with as little as NT$100
👉 Start trading Bitcoin today with MAX Exchange
Step-by-Step MAX Account Registration
Step 1: Email Verification
- Visit MAX Official Site
- Register with email and password
- Check verification email within 10 minutes
Step 2: Level 1 Verification (Required for Trading)
- Mobile Binding: Receive SMS verification codes
- Personal Data: Match ID card details exactly
Document Upload:
- Selfie with ID + dated note
- ID front/back photos
- Secondary ID (driver's license/health card)
Processing time: 2-3 business days
Step 3: Level 2 Verification (Bank Account Binding)
- Link your Taiwanese bank account (acts like stock trading settlement account)
- Only verified accounts can deposit TWD
Funding Your MAX Account
- Go to Wallet > Deposit
- Transfer from linked bank to specified Far Eastern Bank account
- Funds appear in 2 minutes (SMS notification)
No fees for local bank transfers
Buying Bitcoin on MAX
- Select Trade > BTC/NTD pair
Choose order type:
- Market Order: Instant purchase at current price
- Limit Order: Set target price (may take longer)
Withdrawing Funds
- Sell crypto to TWD in exchange
- Check available balance in Wallet
- Select Withdraw > Enter amount (NT$15 fee applies)
Withdrawal Processing Times
| Submission Time | Processing Timeline |
|---|---|
| Weekdays before 11AM | Same day by 5PM |
| Weekdays after 11AM | Next 1-2 business days |
| Weekends/Holidays | Following business day |
👉 Maximize your crypto trading potential
Frequently Asked Questions
Q: Is MAX Exchange safe for beginners?
A: Yes, its Taiwan-based operations and physical store provide extra security reassurance compared to international exchanges.
Q: What's the minimum investment amount?
A: You can start with as little as NT$100 on both platforms.
Q: How long does verification take?
A: Typically 2-3 business days for Level 1, with bank verification completing faster.
Q: Can I use foreign bank accounts?
A: No, MAX currently only supports Taiwanese bank accounts for TWD transactions.
Q: Are there withdrawal limits?
A: Yes, limits vary based on verification level (up to NT$2M daily for fully verified accounts).
Customer Support Channels
- Phone: (02) 2722-1314 (Weekdays 10AM-12:30PM & 1:30PM-6PM)
- Live Chat: Daily 12PM-8PM via app/website
- Email: [email protected]
- Physical Store: No. 104, Sec. 1, Bade Rd, Taipei (Daily 12PM-8PM)
Pro Tip: Complete verification during weekday mornings for fastest processing.