How to Change Your OKX Mobile Number (App/Web Guide)

Changing Your OKX Mobile Number via App

Follow these steps to update your mobile number in the OKX app:

1. Access Security Settings:

   • Open the OKX app and log in to your account.
   • Tap the profile icon in the top-left corner of the homepage.
   • Select Security Settings.

2. Navigate to Mobile Verification:

   • In the Security Settings menu, choose Mobile Verification.

3. Initiate Number Change:

   • Click Modify Mobile Number to proceed.

4. Complete Verification:

   • Enter your new mobile number and the SMS verification code sent to it.
   • Provide the SMS code from your original number.
   • Input your email or Google Authenticator code.
   • Confirm by clicking Done.

👉 Need help with verification?

Important Notes:

• If you've forgotten your mobile number, log in via email to update it.
• After changing your number, withdrawals are restricted for 24 hours for security.

Changing Your OKX Mobile Number via Web

For desktop users:

1. Access Security Center:

   • Log in to your account on the OKX website.
   • Click the profile icon in the top-right corner.
   • Go to Security Center.

2. Locate Mobile Verification:

   • Under Security Settings, find Mobile Verification.
   • Click Modify Mobile Number (if available).

3. Submit New Details:

   • Enter the new number and its SMS verification code.
   • Provide codes from the original number and email/Google Authenticator.
   • Click Done to finalize.

Note: If the web interface lacks the modification option, use the OKX app instead.

FAQs

Q1: Can I change my OKX mobile number without the old one?
A: Yes—log in via email or other verified methods, then update your number in Security Settings.

👉 Troubleshooting login issues

Q2: Why can’t I withdraw after changing my number?
A: OKX enforces a 24-hour withdrawal hold post-number change to prevent unauthorized access.

Q3: What if I don’t receive SMS verification codes?
A: Ensure your device has signal, or use backup methods like email/Google Authenticator.

Key Terms: OKX mobile number change, SMS verification, security settings, withdrawal hold, two-factor authentication.

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